Collection
Collection Options
- Local Driver Collections
If you are London based call us to find out if you are within our local driver collection area. Our drivers cover most London areas and will collect your impressions and deliver your completed cases. - Post
If you are outside London area, we will supply you with our free post labels. These are tracked, so please note the tracking number of the label you use each time. Please attach these to the package and drop it off at your local post office. - Courier
Where Royal Mail post is unreliable in your area, we may be able to offer you a courier service with DHL, FedEx or UPS. Please call us to discuss this option.
Local and Royal Mail Collection Request
- For local: please request collection before 3pm and the lab work will be picked up that same evening.
- For Royal Mail: please request a collection before 3pm and the lab work will be picked up the following day.
Turnaround Times
For all lab work sent to MediMatch you should allow a two-week turnaround. This time can vary depending on the case, early denture stages are likely to be back faster, most lab work has the option to be fast tracked with an additional charge of £5 per unit and on a pre book basis (please call us to book before sending the case).
Free Collection Service
At Medimatch, we understand the importance of efficiency and convenience in managing your practice’s daily operations. That’s why we’re excited to introduce our comprehensive collection service designed to streamline the process of submitting impressions and materials to our lab.
Flexible Scheduling
Our collection service is available in your area every evening, offering you the flexibility to schedule collections daily or tailor them to your specific needs. Whether you require daily pickups or prefer a customized schedule, we’ve got you covered.
Varied Box Options
Choose from our selection of collection boxes to suit your practice’s space and requirements. We offer both a small, wall-mounted box and a larger, free-standing box that can be easily moved in and out of your practice as needed. These sturdy boxes are designed to securely store your materials until collection time.
Hassle-Free Installation
Our experienced team takes care of installing the chosen collection box in your desired location, ensuring it’s placed for optimal accessibility and convenience. We provide you with the necessary keys for easy access to the box, giving you complete control over the collection process.
Timely Collections
Collections are conducted every evening after 6 PM, providing you with ample time throughout the day to fill up the box with your impressions and materials. This ensures that your submissions are picked up promptly and transported to our lab for processing.
Swift Processing
By utilizing our collection service, you can rest assured that your impressions will reach our lab promptly the following morning. This efficient process minimizes delays and ensures that your cases are processed without unnecessary wait times.
Simplified Submission Process
Say goodbye to the hassle of labelling and relying on postal services. With our collection service, submitting your materials is as easy as placing them in the designated box and scheduling a collection. It’s a hassle-free solution that saves you time and effort.
User-Friendly Experience
We’ve designed our collection service to be straightforward and user-friendly, allowing you to focus on what matters most—providing exceptional care to your patients. With our seamless process, you can enjoy peace of mind knowing that your materials are in good hands.
Visual Representation
Explore the images below to see examples of the collection boxes we provide. These visuals offer a clear depiction of the options available and how they can be integrated into your practice.
Bigger box
Width: 38.8cm
Depth: 24cm
Height: 100cm
Smaller box
Width: 32.5cm
Depth: 21cm
Height: 48cm
Must be mounted to the wall
Get Started Today
Ready to experience the convenience of our collection service?
Contact us today to discuss your requirements and schedule the installation of a collection box at your practice.
Our friendly team is here to assist you every step of the way.
Phone: 02038758530 (Claudia)
Email: pa@medimatch.co.uk
Installation Steps
Step 1: Contact Our Team
Reach out to our team via phone or email to express your interest in installing a collection box at your practice.
Our friendly staff will be ready to assist you.
Step 2: Registration of Details
Our team will guide you through the registration process, gathering all necessary details about your practice.
This includes information such as your practice’s location, operating hours, and any specific preferences you may have regarding the installation.
Step 3: Provide Images of Desired Location
To ensure a smooth installation process, our team will request images of the location where you would like to install the box.
These images will help our team familiarize themselves with the space and determine the most suitable placement for the box.
Step 4: Site Visit and Installation
Once we’ve received the images and necessary details, our team will schedule a visit to your location to install the collection box.
Our experienced technicians will ensure that the box is securely installed in the designated area, taking into account any specific instructions or preferences you’ve provided.
Step 5: Commence Sending Work
With the box successfully installed, you can now begin using our collection service to send your impressions and materials to our lab.
Simply place your items in the box and book the collection by calling us, and our team will take care of the rest.
